The invisible impact of security incidents: the risk that companies still ignore

For years, the debate on data leakage has revolved around numbers: fines, indemnifications, response costs, regulatory sanctions and impact on LGPD. But a recent study cited by The Wall Street Journal brings a clear warning to organizations that believe financial loss is the biggest problem: the deepest damage is human, emotional, physical and social.
Damage that does not appear on the balance sheet
Among more than 550 victims analyzed, the study identified something that the market still underestimates:
- 50% suffered emotional impact, such as anxiety and constant fear;
- 1 in 3 reported physical effects, such as stress and insomnia;
- almost 25% had losses in their personal relationships;
- and 29% reported financial losses.
In other words: most of the consequences are not in the bank statement, it is in people's everyday lives.
In Brazil, where millions of data leak every year and sensitive information circulates unchecked, the emotional impact tends to be even more critical.
Our digital life is deep, and vulnerable
Medical data, private conversations, browsing histories, personal preferences, intimate photos: everything is online.
When this happens, there is a permanent fear:
- “What if someone today uses my CPF for a fraud?”
- “What if my data comes into ours and affects my job?”
- “What if it gets to my family?”
This emotional vigilance is silent, continuous and exhausting. And no password change resolves.
The corporate response is still superficial
Most organizations apply the same protocol:
warn, ask for increased attention, change passwords and offer credit monitoring.
This mitigates financial risk, but does not treat the emotional impact, the breakdown of trust and psychological wear, precisely the points that most affect the relationship between company and customer.
And when trust is broken, no technical statement rebuilds reputation.
Why it matters for Brazilian companies
Vacations do not only reach customers.
They impact employees, suppliers, shareholders and the entire value chain.
And, in these cases, three organizational pillars are compromised:
1. Confidence
Lost in seconds, picked up in years.
2. Reputation
Human perception weighs more than technical failure.
3. Governance
Incidents reveal weaknesses in identities, access, processes and monitoring, areas where Vennx operates directly.
The Vennx vision: safety that starts with people
For Vennx, maturity in safety goes beyond technology.
It requires considering the human factor in two dimensions:
Reduce the probability of the incident
With access governance, SoD, IAM, automations, continuous audits and robust processes.
Reduce your human impact
With transparent communication, structured response and attention to the emotional well-being of the people affected.
Mature companies understand that each empty line represents a person who trusted the organization, and now feels vulnerable.
The next step in corporate security
The study reinforces an essential point: security incidents are not just technical failures, they are human events.
The new era of security requires technical rigor, smart governance and emotional responsibility.
Organizations that embody this vision will strengthen reputations, build trust, and build safer, more sustainable, and people-centered operations.
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