Performance is not random: it is method

The success of any Governance, Risk and Compliance (GRC) operation depends on a fundamental factor: the capacity for structured and continuous execution. And it is precisely at this point that Vennx stands out with its Access BPO service focused on SOX compliance.

With an approach that combines artificial intelligence, automation and specialized service, Vennx transforms operational challenges into measurable results, and proven to be above the target.

Aggressive goals, even greater results

In the last service cycle, Vennx's SOX Access BPO demonstrated its operational excellence. When starting a project in a market leader in automotive batteries, Vennx was challenged to operate within an already aggressive SLA, previously established by the customer.

In a scenario where fault tolerance is minimal and efficiency charging is constant, delivering as expected would be enough. But Vennx's proposal goes beyond meeting goals: it is about exceeding them consistently and with applied intelligence.

Vennx's differential is in the predictive view of the operation

This performance was only possible due to Vennx's BPO structure, which combines dedicated cells, intelligent workflows and proprietary technologies such as VAR, which identifies inconsistencies and mitigates risks in critical environments, and SoD Discovery, which applies artificial intelligence to accelerate the assembly and revision of Function Segregation matrices.

This technological base allows to anticipate operational delays, automate approvals based on compliance rules and consolidate data in analytical panels, guaranteeing traceability, agility in decision making and continuous governance.

This model reduces the overload of internal customer areas and ensures that governance no longer depends on task force or manual controls.

Results that speak for themselves

Vennx's BPO structure not only prevents failures: it anticipates demands, organizes flows and ensures results that exceed expectations. In the last service cycle, 259 access calls were solved, with emphasis on SAP (40%) and ADP (60%) systems.

Even in the face of an already aggressive SLA, the operation reached 99,29% compliance, with an average service time (TMA) of only 2,82 days, an index that reinforces the efficiency of the model.

The end-user experience also reflects this excellence. The average satisfaction score was 9,87, with 56 responses recorded in the surveys, of which 93% assigned a maximum grade (10). The participation rate, even, exceeded the benchmarks normally observed in this type of operation.

More than numbers, these results show what happens when governance, technology and service work together.

BPO Vennx: where performance meets governance

For audited companies, open capital or subject to SOX requirements, having a partner that combines speed, traceability and intelligence is no longer an option, it is a demand of the market.

Vennx's BPO doesn't just meet goals: it redefines what is possible when processes, technology and people act in synergy.

‍